Aino terms of service

Last updated: December 18, 2024

  1. Who we are
  2. Access & registration
  3. Use of our services
  4. Intellectual property rights

  5. ‍User representations

1. WHO WE ARE‍

Sierra Technologies S.L., operating under the name Aino ("Company", "we", "us", "our"), is a company duly registered in Spain. Our registered office is located at Carrer de la Mare de Déu del Pilar, 2, Barcelona 08003. Our tax identification number (VAT) is ESB13978952.
We are responsible for the operation of the https://aino.world/ website (the "Site") and any other linked products and services that reference or link to these legal terms (the "Legal Terms") (collectively, the "Services").


Aino, operated by Sierra Technologies SL, is an artificial intelligence-based service specializing in geospatial and cartographic data analysis. Our product allows companies to analyze data from both their own databases and external sources, allowing the visualization of analysis results through maps, diagrams, and graphs. At Sierra Technologies S.L., we are committed to offering innovative and quality service that complies with the highest standards in artificial intelligence and cartographic data analysis.


You can contact us by the following means:

Phone: +34 661065738

Email: hello@aino.world

Postal mail: Carrer de la Mare de Deu del Pilar, 2, Barcelona, 08003, Spain.


2. ACCESS & REGISTRATION

These Legal Terms constitute a legally binding agreement entered into between you, either personally or on behalf of an entity ("you", "user"), and Sierra Technologies S.L., regarding your access to and use of the Services. You agree that, by accessing the Services, you have read, understood, and agree to be bound by all of these Legal Terms. IF YOU DO NOT AGREE TO ALL OF THESE LEGAL TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST IMMEDIATELY STOP USING THEM.

Any supplemental terms and conditions or documents that may be posted on the Services from time to time are expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will notify you of any changes by updating the "Last Updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been informed of and accepted, changes to the revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

The User agrees to provide accurate and complete information during the registration process to obtain an account and use the Services offered by Sierra Technologies S.L. You acknowledge and agree that you shall not share your account credentials with any third party or make your account available to any other person. The User shall be solely responsible for all activities that occur under his/her account.

If you create an account or use the Services on behalf of another person or entity, you agree to have the appropriate authority to accept and assume these Terms on behalf of such person or entity. Sierra Technologies S.L. reserves the right to take any action it deems appropriate in the event of a violation of this clause, including suspending or terminating the User's account and denying access to the Services.

The Services are intended for users who are 18 years of age or older. Persons under the age of 18 may not use or register for the Services.


3. USE OF OUR SERVICES

Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:
Access the Services and
Download, copy, publish, print a copy or sell the results of your own work in Aino of all or any portion of the Services that you have properly accessed.

Except as set forth in this section or elsewhere in our Legal Terms, no part of the Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set forth in this section or elsewhere in our Legal Terms, please direct your request to hello@aino.world. If we ever grant you permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owner or licensor of the Services, Content, or Marks and ensure that any copyright or proprietary notices appear or are visible when posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in the Services, Content, and Marks.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those individuals who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Services are not designed to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Administration Act (FISMA), etc.), so if your interactions were subject to such laws, you may not use the Services. You may not use the Services in a manner that violates the Gramm-Leach-Bliley Act (GLBA).

Data Integrity and Quality:

By offering a data analysis service, Aino clarifies that it does not assume responsibility for the integrity and quality of the data provided by the user. The responsibility for ensuring the accuracy and reliability of the data rests solely with the user.

Aino will implement reasonable measures to support the security of user data during the provision of services. However, the ultimate responsibility for data security and confidentiality rests with the user, and it is recommended to implement additional measures as needed.

4. INTELLECTUAL PROPERTY RIGHTS

We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").


Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in Spain, the European Union, and around the world.


The Content and Marks are provided on or through the Services on an "AS IS" basis for your internal business purpose only.

4.1. Your Submissions and Contributions

Before using our Services, we urge you to carefully review the "USE OF OUR SERVICES" section and the "PROHIBITED ACTIVITIES" section to understand the (a) rights you grant us and (b) the obligations you have when you post or upload any content through the Services.

Shipments:
By directly submitting any questions, comments, suggestions, ideas, feedback, or other information about the Services ("Submissions") to us, you agree to assign to us all intellectual property rights in such Submission. You acknowledge and agree that we will own this Submission and have the right to use and disseminate it without restriction for any lawful, commercial or other purpose, without acknowledgment or compensation to you.

Contributions:
The Services may invite you to chat, contribute, or participate in blogs, message boards, online forums, and other features during which you may create, submit, post, display, transmit, distribute, or disseminate content and materials to us or through the Services, including, but not limited to, text, writing, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information or other material ("Contributions"). Any Submission that is posted will also be treated as a Contribution.

You understand that Contributions may be viewed by other users of the Services.
When you post Contributions, you grant us a license (including the use of your name, trademarks, and logos). By doing so, you grant an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to: use, copy, reproduce, distribute, sell, resell, publish, transmit, retitle, store, publicly perform, publicly display, reformat, translate, extract (in whole or in part), and exploit your Contributions (including, without limitation, your likeness, name, and voice) for any purpose, commercial, advertising, or otherwise, to prepare derivative works of, or incorporate into other works, your Contributions, and to sublicense the licenses granted in this section. Our use and distribution may occur in any media format and through any media channel. This license includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and trade dress you provide.

You are responsible for what you post or upload:
By submitting Submissions and/or posting Contributions through any part of the Services or making Contributions accessible through the Services by linking your account through the Services to any of your social media accounts, you:
Confirm that you have read and agree to our "PROHIBITED ACTIVITIES" and that you will not post, submit, upload, or transmit through the Services any Submissions or post any Contributions that are unlawful, harassing, hateful, harmful, defamatory, obscene, intimidating, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, or misleading;
Waive any and all moral rights in such Submission and/or Contribution to the extent permitted by applicable law;
Warrant that such Submissions and/or Contributions are original to you or that you have the necessary rights and licenses to submit such Submissions and/or Contributions and that you have full authority to grant us the rights set forth above in connection with your Submissions and/or Contributions; and Warrant and represent that your Submissions and/or Contributions do not constitute confidential information.

You are solely responsible for your Submissions and/or Contributions and expressly agree to reimburse us for any and all losses we may suffer due to your breach of (a) this section, (b) the intellectual property rights of third parties, or (c) applicable law.

We may remove or edit your Content.
Although we have no obligation to monitor any inputs, we shall have the right to remove or edit any Contributions at any time without notice if, in our reasonable opinion, we believe such Contributions are harmful or in violation of these Legal Terms. If we remove or edit such Contributions, we may also suspend or deactivate your account and report you to the authorities.

4.2 Copyright Infringement

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes any copyright that you own or control, please notify us immediately using the contact information provided below (a "Notification"). A copy of your Notice will be sent to the person who posted or stored the material to which the Notice relates. Please note that under applicable law, you may be held liable for damages if you make false statements in a Notice. Therefore, if you are unsure whether material located on or linked to the Services infringes your copyright, you should first consider contacting an attorney.

Right to Termination for Violation of Third Party Rights:

5. USER REPRESENTATIONS

‍By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and agree to abide by these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script, or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any part thereof).

5.1. User Registration
You may be required to register to use the Services. You agree to maintain the confidentiality of your password and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or objectionable.

5.2. Purchases and Payments
We accept the following forms of payment:
Visa
Mastercard
Wire transfer.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Services. In addition, you agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as we deem necessary. We can change prices at any time. All payments will be made in euros.
You agree to pay all charges at the then-current prices for your purchases, and you authorize us to charge your chosen payment provider such amounts upon placing your order. If your order is subject to recurring charges, you agree that we may charge your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order with one month's notice. We reserve the right to correct any errors in pricing, even if we have already requested or received payment.

Wire Transfer Instructions:
The cost of the service, as established in the relevant clauses, may be paid by bank transfer, Visa and MasterCard credit card.
If you wish to make the payment by bank transfer, please carefully follow the following instructions to complete the transaction:
Bank Details: Bank: Revolut Bank UAB IBAN: LT093250080868444589 Beneficiary: SIERRA TECHNOLOGIES SL SWIFT/BIC code: REVOLT21 Intermediary BIC: CHASDEFX Bank Address: Konstitucijos ave. 21B, 08130, Vilnius, Lithuania
Payment Reference: It is crucial to include the email address linked to your personal account when making the transfer. This referral will ensure the correct identification and assignment of the payment to your account.
Amount & Currency: Make sure to transfer the exact amount agreed upon in the currency specified in the terms of your contract. All payments will be made in euros.
Payment Confirmation: After completing the transfer, you will need to send proof of payment to the following email address hello@aino.world, clearly stating your name and transaction details.
Processing Time: Please note that transfer processing time may vary depending on the bank's policies and geographic location. Check with your financial institution for specific timeframe information. By following these instructions, you will ensure a successful bank transaction and accurate recording of your payment.
Invoice Issuance: In the event that payment by card is not possible, the possibility of issuing an invoice is offered. The user must communicate their preference and provide the necessary information for the generation of the invoice when opening their account.

5.3. Economic Conditions
The Aino service is provided on a subscription basis, subject to the following terms and conditions:

Pricing Plan Determination:
The pricing plan will be set based on the number of employees of the company requiring access to the Service and the volume of data processed, adapting to the specific needs of each customer.

Automatic Subscription Renewal:
To ensure continuity of service, an automatic subscription renewal mechanism is implemented. When the initial subscription period expires, the subscription will be renewed for an equivalent period by an automatic charge from the payment method used during the initial subscription transaction.

Additional Agreements:
It is possible to enter into additional agreements to the contract for the inclusion of functionalities that are not covered by the standard pricing plan. These additional agreements will be subject to negotiation and must be mutually agreed upon by both parties.

Free Trial Period:
We may, at our discretion, provide a trial version of the service to selected users. However, in general, no trial version is offered.

5.4. Right of withdrawal and refunds
In accordance with applicable law, users may withdraw from the service within 14 days of payment upon initial subscription to the service, provided that they encounter technical issues. These issues must be reported to us at hello@aino.world with a detailed description of the problem. We will attempt to resolve the problem or issue a full refund.
Additionally, a full refund is available within 14 days if the product has not been used after purchase.

If a user initiates a withdrawal without reporting technical issues or after using the product, we reserve the right to retain an amount proportional to the days used and refund the remaining amount for unused subscription days.

All refund requests are handled on a case-by-case basis through our contact email: hello@aino.world.

Refunds are not provided for subscription renewals, as users have already had the opportunity to test and verify the product's functionality. If users wish to cancel their subscription, they can manage it in their personal account via the following link: https://beta.aino.world/user/billing. To avoid charges, users must cancel their subscriptions no later than one day before the start of the next billing cycle.

5.5. Prohibited Activities
You may not access or use the Services for any purpose other than for which we make the Services available. The Services may not be used in connection with any commercial endeavor, except those that are specifically endorsed or approved by us.
As a user of the Services, you agree not to:
Deceive, defraud, or otherwise mislead us and other users, especially in any attempt to obtain sensitive account information, such as user passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or Content contained therein.
Disparage, tarnish, or harm, in our opinion, us and/or the Services.
Use any information obtained from the Services for the purpose of harassing, abusing, or harming another person.
Misuse our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with applicable laws or regulations.
Engage in unauthorized framing or linking to the Services.
Upload or transmit (or attempt to upload or transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, the operation or maintenance of the Services.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using data mining, robots, or similar data gathering and extraction tools.
Remove the copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person or use another user's username.
Upload or transmit (or attempt to upload or transmit) any material that acts as a passive or active mechanism for collecting or transmitting information, including, but not limited to, clear graphics interchange formats ("gifs"), 1*1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "perns").
Interfere with, disrupt, or create an undue burden on the Services or networks or services connected to the Services.
Harass, annoy, intimidate, or threaten any of our employees or agents involved in the provision of any portion of the Services.
Attempt to circumvent any measures on the Services designed to prevent or restrict access to the Services, or any portion of the Services.
Copy or adapt software from the Services, including, but not limited to, Flash, PHP, HTML, JavaScript, or other code.
Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any software comprising or forming part of the Services.
Except to the extent that it is the result of standard use of search engines or Internet browsers, use, initiate, develop, or distribute any automated system, including, but not limited to, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or initiate any unauthorized script or other software.
Use a purchasing agent to make purchases on the Services.
Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited emails, or creating user accounts by automated means or under false pretenses.
Use the Services as part of any effort to compete with us or use the Services and/or Content for any revenue-generating endeavor or commercial enterprise.
Attempt or assist any person to reverse engineer, decompile, or discover the source code or underlying components of our Services, including our models, algorithms, or systems (except to the extent this restriction is prohibited by applicable law).
Represent that the output was generated by humans when it wasn't.
Use the Services to advertise or offer to sell goods and services.
Sell or transfer your profile.

5.6. Contribution License
By posting your Contributions anywhere on the Services or making the Contributions accessible to the Services by linking your Services account to any of your social media accounts, you automatically grant, and represent and warrant that you have the right to grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully paid-up right and license worldwide to host, use, copy, reproduce, disclose, sell, resell, publish, transmit, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, extract (in whole or in part) and distribute such Contributions (including, but not limited to, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and to grant and authorize sublicenses of the foregoing. Use and distribution may occur in any media format and through any media channel.

This license shall apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and trade dress you provide. You waive all moral rights in your Contributions and warrant that moral rights have not otherwise been asserted in your Contributions.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not responsible for any statements or representations in your Contributions provided by you in any area of the Services. You are solely responsible for your Contributions to the Services and expressly agree to hold us harmless and refrain from any legal action against us with respect to your Contributions.

We have the right, in our sole and absolute discretion, to (1) edit, redact or change any Entry; (2) recategorize any Contributions to place them in more appropriate locations on the Services; and (3) pre-screen or remove any Contribution at any time and for any reason, without notice. We are under no obligation to monitor your contributions.

5.7. Guidelines for Reviews
We may provide you with areas on the Services to leave feedback or ratings. When posting a review, you must meet the following criteria: (1) you must have first-hand experience with the person/entity being reviewed; (2) your reviews must not contain offensive profanity or abusive, racist, offensive, or hateful language; (3) your reviews must not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews must not contain references to illegal activities; (5) you must not be affiliated with competitors if you post negative reviews; (6) must not draw any conclusions about the legality of the conduct; (7) you may not post false or misleading statements; and (8) you may not run a campaign that encourages others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews at our sole discretion. We have absolutely no obligation to filter or remove reviews, even if someone deems the reviews to be objectionable or inaccurate. Reviews are not endorsed by us and do not necessarily represent our views or the views of any of our affiliates or partners. We assume no responsibility for any revision or for any claims, liabilities or losses resulting from any revision. By posting a review, you hereby grant us a perpetual, non-exclusive, worldwide, royalty-free, fully paid-up, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content related to the review.


5.8. Social Media
As part of the functionality of the Services, you may link your account with online accounts you have with third-party service providers (each, a "Third-Party Account") by either: (1) providing your Third-Party Account login information through the Services; or (2) allow us to access your Third-Party Account, as permitted by the applicable terms and conditions governing your use of each Third-Party Account. You represent and warrant that you have the right to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account, without your breaching any of the terms and conditions governing your use of the applicable Third-Party Account, and without obligating us to pay any fees or subject us to any limitations on use imposed by the Account's third-party service provider of Third Parties.

By granting us access to any Third-Party Account, you understand that (1) we may access, make available, and store (if applicable) any content you have provided and stored in your Third-Party Account (the "Social Network Content") to be made available on and through the Services through your account, including, but not limited to, friend lists and (2) we may send and receive additional information from your Third-Party Account to the extent that you will be notified when you link your account to the Third-Party Account. Depending on the Third-Party Accounts you choose and subject to the privacy settings you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your account on the Services. Please note that if a Third-Party Account or associated service becomes unavailable or if the third-party service provider terminates our access to such Third-Party Account, Social Network Content may no longer be available on and through the Services. You will have the ability to deactivate the connection between your account on the Services and your Third-Party Accounts at any time.

PLEASE NOTE THAT YOUR RELATIONSHIP WITH THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS.

We make no effort to review any Social Media Content for any purpose, including, but not limited to, accuracy, legality, or non-infringement, and we are not responsible for any Social Media Content.

You acknowledge and agree that we may access your email address book associated with a Third-Party Account and your contact list stored on your mobile device or tablet solely for the purpose of identifying and informing you of those contacts who have also registered to use the Services. You may disable the connection between the Services and your Third-Party Account by contacting us using the contact information below or through your account settings (if applicable). We will attempt to delete any information stored on our servers that has been obtained through such Third-Party Account, except for the username and profile picture that are associated with your account.

5.9. Service Management
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against any person who, in our sole discretion, violates the law or these Legal Terms, including, without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or otherwise burdensome to our systems; and (5) administer the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

5.10. Privacy Policy
We care about data privacy and security. By using the Services, you agree to be bound by our Privacy Policy. Please note that the Services are hosted in Spain. If you access the Services from any other region of the world with laws or other requirements governing the collection, use, or disclosure of personal data that differ from applicable laws in Spain, through your continued use of the Services, you are transferring your data to Spain and expressly consent to your data being transferred to and processed in Spain. For detailed information on our data collection, usage, and protection practices, please refer to our full Privacy Policy at https://aino.world/privacy_policy/.

5.11. Violations of our terms or policies of use
Aino must implement and enforce its terms or policies of use to prevent violations of law.
Your use of our Services could cause risk or harm to Aino, our users, or anyone else.
We hold the right to suspend or terminate your account in case of willful or unwilling behavior against our terms or policies, leading to law violation or damage to third parties or our Company.
We may also cancel your account if it has been inactive for more than one year and you do not have a valid, confirmed or sufficient direct debit account. If we do, we will notify you in advance.

Appeals.
If you believe that we have suspended or terminated your account in error, you can file an appeal by contacting our support team.

5.12. Term and Termination
These Legal Terms shall remain in full force and effect while you use the Services. NOTWITHSTANDING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR NO REASON, INCLUDING, BUT NOT LIMITED TO, BREACH OF ANY REPRESENTATION, WARRANTY OR COVENANT CONTAINED IN THESE LEGAL TERMS OR ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION YOU HAVE POSTED AT ANY TIME, WITHOUT NOTICE, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a false or borrowed name, or the name of a third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including, but not limited to, seeking civil, criminal, and injunctive relief.

5.13. Modifications and Discontinuations
We reserve the right to change, modify, or remove content from the Services at any time or for any reason in our sole discretion without notice. However, we are under no obligation to update any information about our Services. We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Services.

We cannot guarantee that the Services will be available at all times. We may experience hardware, software, or other issues or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or modify the Services at any time or for any reason without notice. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or interruption of the Services. Nothing in these Legal Terms shall be construed to obligate us to maintain and support the Services or to provide any corrections, updates, or releases in connection therewith.

5.14. Governing Law and Applicable Jurisdiction
These Legal Terms are governed by and construed in accordance with the laws of Spain and the regulations of the European Union (in particular, the EU Artificial Intelligence Regulation), expressly excluding the use of the United Nations Convention on Contracts for the International Sale of Goods. If your habitual residence is in the EU and you are a consumer, you also have the protection afforded to you by the mandatory provisions of the law of your country of residence. Sierra Technologies S.L. and you agree to submit to the non-exclusive jurisdiction of the courts of Barcelona, which means that you may bring a claim to defend your consumer protection rights in relation to these Legal Terms in Spain, or in the EU country in which you reside.

5.15. Dispute Resolution
Informal negotiations:
In order to expedite the resolution and control the cost of any dispute, controversy, or claim relating to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly noted below) informally for at least thirty (30) days prior to initiating arbitration. Such informal negotiations shall commence upon written notice from one Party to the other.

Restrictions:
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the fullest extent permitted by law, (a) no arbitration shall join any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other person.‍Exceptions to informal negotiations:The Parties agree that the following Disputes are not subject to the foregoing provisions relating to informal negotiations of binding arbitration: (a) any Dispute that seeks to enforce or protect, or that concerns the validity of any of a Party's intellectual property rights; (b) any Dispute relating to, or arising out of, allegations of theft, hacking, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, neither Party shall elect to negotiate any Dispute falling within the portion of this provision that is held to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed above, and the Parties agree to submit to the personal jurisdiction of that court.

5.16. Corrections
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and other miscellaneous information. We reserve the right to correct any errors, inaccuracies or omissions and to change or update the information on the Services at any time, without notice.

5.17. Disclaimer
SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF.


5.18. Limitations of Liability
IN NO EVENT SHALL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING OUT OF YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, SHALL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISES. CERTAIN U.S. STATE LAWS AND INTERNATIONAL LAW DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

5.19. Indemnification
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set forth in these Legal Terms; (5) your violation of the rights of a third party, including, but not limited to, intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you have connected through the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any claim, action, or proceeding that is subject to this indemnification upon becoming aware of it.

5.20. User Data
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data related to your use of the Services. Although we routinely back up data periodically, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of such data, and you hereby waive any right of action against us arising out of any such loss or corruption of such data.

5.21. Communications, Transactions and Electronic Signatures
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, by email, and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY CONSENT TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND THE ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR THROUGH THE SERVICES. You hereby waive any rights or requirements under statutes, regulations, rules, ordinances, or other laws in any jurisdiction requiring an original signature or the delivery or retention of non-electronic records, or payments or the granting of credits by any means other than electronic.5.22. Miscellaneous
These Legal Terms and any policies or operating rules posted by us on or with respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not constitute a waiver of such right or provision. These Legal Terms operate to the fullest extent permitted by law. We may assign any or all of our rights and obligations to third parties at any time. We will not be liable for any loss, damage, delay or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be illegal, void or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. No joint venture, partnership, employment, or agency relationship exists between you and us as a result of these Legal Terms or your use of the Services. You agree that these Legal Terms shall not be construed against us by virtue of our drafting. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the failure of the parties hereto to execute these Legal Terms.

5.23. Contact Us
To resolve a complaint regarding the Services or to receive more information about your use of the Services, please contact us at:
Sierra Technologies S.L.
Carrer de la Mare de Déu del Pilar, Barcelona, Barcelona 08003 Spain.
Phone: +34 661065738.
hello@aino.world